BMW 5 Series: Teleservice Report
Concept
Transmits technical data that is evaluated for the ongoing development of BMW products from the vehicle to BMW in regular intervals, if needed.
General information
The Teleservice Report is free of charge and is activated in vehicles that meet the following requirements:
- Certain technical requirements are met.
- Active BMW ConnectedDrive contract.
- Equipment version with intelligent emergency call or ConnectedDrive services.
Neither personal data nor position data is transmitted.
Teleservice Battery Guard
Concept
If the battery charge state falls below certain values, BMW will inform you or your dealer's service center directly in defined cases or the next time the vehicle is started.
General information
If necessary and possible, the dealer's service center will contact you to arrange a service appointment.
The Battery Guard Teleservice is available on a country-specific basis and under the following conditions:
- Certain technical requirements are met.
- Active BMW ConnectedDrive contract.
- Equipment version with intelligent emergency call or ConnectedDrive services.
- To receive information from the Battery Guard Teleservice, your contact data must be stored in the ConnectedDrive portal.
Your dealer's service center
Concept
The preset service center is displayed and is possible to contact the service center.
General information
The following conditions must be met to enable use:
- The user has registered using Connected‐ Drive access data.
- The vehicle is assigned to the account in the ConnectedDrive customer portal.
Displaying service centers
The service center that is currently assigned to the vehicle is displayed as a contact in the vehicle.
1. "APPS".
2. "Installed apps".
3. "Your service center".
The assigned service center is displayed along with all its contact information.
Depending on the vehicle equipment, the following functions are available in the contact:
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"Start guidance".png)
Call the service center..png)
"Compose email"
Updating BMW services
Concept
Starts the manual update of all services available in the vehicle.
Updating services
1. "APPS".
2. "Installed apps".
3. .png)
Press the button.
4. "Update apps and services".
Hotline/Customer Support
Concept
Contact the hotline/customer support for information on all aspects of your vehicle.
Calling the Hotline/Customer Support
1. "APPS".
2. "Installed apps".
3. "BMW Assist".
4. If necessary, "BMW Customer Relations".
The number of the hotline/customer support is displayed and a voice connection is established.
If a voice connection is not established, dial the number manually.
READ NEXT:
ConnectedDrive Services
Functional requirements
Subscription to the optional Convenience
Plan.
The date setting on the Control Display is
current, see Owner's Manual for the vehicle.
Cellular network reception must be
Vehicle apps
Concept
BMW ConnectedDrive Services offer the option
to display information regarding the weather or
sports, for example, on the Control Display using
apps and other functions.
Display BMW ConnectedDr
Concierge service
Concept
The Concierge service offers information on
events, gas stations or hotels, and provides
phone numbers and addresses. A voice connection
to the Concierge service is established for
this purpos
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Displays
Various representations in the CID are possible depending on the vehicle
equipment.
The respective peripheral region in the PDC view flashes red if vehicles are
detected by the sensors.
G30 Cross Traffic Alert in the PDC view
In vehicles with the Parking Assistant Plus, optional equipment (OE 5D
Introduction, Vehicle conditions
Introduction
The terminal control in the G30 is identical to the terminal control of the
G12. In the G30, the vehicle
is always in the right condition from the point of view of the customer. The
terminals are controlled
via a customer-oriented condition management. The terminal control is dependen
