BMW 5 Series: BMW Roadside Assistance
Concept
Contact the BMW Group Roadside Assistance if assistance is needed in the event of a breakdown.
General information
In the event of a breakdown, data on the vehicle's condition is sent to the vehicle manufacturer.
There are various ways of making contact.
- Via a Check Control message.
- Calling with a mobile phone.
- Via the BMW Connected app.
Requirements
- Active ConnectedDrive contract, equipment with intelligent emergency call or BMW ConnectedDrive services.
- Cellular network reception.
- Standby state is switched on.
Starting
If the vehicle is equipped with Teleservices, support is offered through Teleservice Diagnosis.
Via iDrive:
1. "ConnectedDrive".
2. "BMW Assist".
3. "BMW Roadside Assistance".
The contact to the Roadside Assistance of the manufacture is established.
A telephone number is displayed, if needed.
Select to dial the telephone number on a connected mobile phone.
Teleservice Diagnosis
Teleservice Diagnosis enables the wireless transmission of detailed vehicle data that is important for vehicle diagnosis. This data is transmitted automatically.
Teleservice Help
Depending on the country, the Teleservice Help enables a more in-depth diagnosis of the vehicle via wireless transmission.
You can launch Teleservice Help by requesting it through the Service Specialist.
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. Control Display is switched on.
4. "Teleservice Help" The driving ability of the vehicle can be restored for specific functions.
If this is not possible, further measures will be initiated, for instance Roadside Assistance will be informed.
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BMW Accident Assistance
Concept
BMW Group Accident Assistance can be contacted
if assistance is needed in the event of an
accident.
General information
If the vehicle sensors detect a minor to moderately
severe accident, whi
Emergency Request
Intelligent emergency call
Concept
In case of an emergency, an Emergency Request
can be triggered automatically by the system
or manually.
General information
Only press the SOS button in an emergency
Jump-starting
General information
If the battery is discharged, the engine can be
started using the battery of another vehicle and
two jumper cables. Only use jumper cables with
fully insulated clamp handles.
Safet
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Adjusting
General information
Depending on the package and country version,
various settings are available for the vehicle key
functions.
These settings are stored for the driver profile
currently used.
Unlocking
Doors
Via iDrive:
1. "My Vehicle".
2. "Vehicle settings".
3. "Doors/Key".
4. "Driver's door"
Coolant
General information
Coolant consists of water and additives.
Not all commercially available additives are suitable
for the vehicle. Information about suitable additives
is available from a dealer's service center
or another qualified service center or repair shop.
Safety information
Warning
With th
